200+deck box with dice tray

Shipping times vary as we do ship worldwide
from different fulfillment centers based on your location. Average shipping
time is about 1-7 days. Your tracking number will be updated 1-3
days after your order has been shipped.

Delivery Time

All items in store may take 1 to 7 days to process. Please add processing time to your shipping estimate below.

Here is an estimate of the shipping times.
Due to factors that often affect international shipments, such as holidays,
customs, and weather delays, we can only offer an estimate of shipping times.

The shipping time depends on shipping way
you choose.

We can supply multiple shipping options.

For normal opition, shipping time is:

US:1-7working days

CA:3-10 working days

AU:3-10 working days

UK:3-10 working days

Return & Exchange Policy

By
placing an order, You confirm that You have read, understood and accepted these
following policy.

Cancellation

We
accept order cancellation before the product is shipped or produced.We cannot
cancel the order if the product is already shipped out.

We
also offer order adjustment service if your order is not yet shipped out. If
you want to make any changes to your order, welcome to email us at   Service@venssu.com
as long as it has not been shipped.

Return or Resend

Our
policy lasts 15 days from arrival date. If 15 days have gone by since you
received the item, unfortunately, we can’t offer you a refund or resend.

You have two options:

1 .Return:
We accept the return on products which were shipped
out by us and if the item is faulty due to an error on our end (e.g. wrong item
or damaged item). Item(s) must be returned together with proof of purchase.

Several
types of goods are exempt from being returned. Perishable goods such as food,
flowers, newspapers or magazines cannot be returned. We also do not accept
products that are intimate or sanitary goods, hazardous materials, or flammable
liquids or gases.

Additional
non-returnable items:

Gift
cards

Downloadable
software products

Some
health and personal care items

To
complete your return, we require a receipt or proof of purchase. Please contact
our support team via Service@venssu.com for more information.

You
will pay for return shipping. For quality related returns, return shipping cost
is refundable. Items not meeting the above criteria will be considered
ineligible for a return.

2.Resend:

if
the item is faulty due to an error on our end (e.g. wrong item ).We are willing
to resend the correct product for you.

If
the item is defective due to transportation issues (such as damaged items).We
can reissue new product for you under the premise that you bear part of the
shipping cost

Refunds (if applicable)

Once
your return is received and inspected, we will email you a notification of
receipt. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will
automatically be applied to your credit card or original method of payment,
within a certain amount of days.

Due
to transportation problems, If you think the return is too troublesome,the
goods are damaged when the goods are received, we can bear part of the loss and
refund part of the amount.